Please check the specific room/rate cancellation policy that you are booking, as policies may vary
Please note: There is no guide/driver on standby at the gate.Guests need to arrive in time for transfer from gate to the lodge. The transfer times from the gate are as follows: 14h00, 14h30, 15h00, 16h00 and 17h00.
No early arrivals will be honored, unless prior arrangement has been made.
Please note that the game reserve has very strict child policies, and should be cleared with the hotel directly.