Please check the specific room/rate cancellation policy that you are booking, as policies may vary
Prior to check-in please park your car at the bottom of Via Montecavallo and walk to reception. From 08:00 to 19:00 a porter will then accompany you to the car park to collect your luggage.
Please note that additional fees apply for the use of the leisure center and other resort facilities. Please contact the property directly for further information using the details found on the booking confirmation.
This property may not be suitable for guests with limited mobility.
When booking 5 rooms or more, different policies and additional supplements may apply. Please contact the property in advance for details.
All requests for late arrival are subject to confirmation by the property.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of EUR 100 is required on arrival. That's about 110.12USD. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Please inform Palazzo Catalani By Diamond Resorts of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.