Please check the specific room/rate cancellation policy that you are booking, as policies may vary
Please note in case of a nonrefundable booking, the total price of the reservation may be charged anytime after booking. It will be charged in the guest's local currency.
Please note that guests are required to show the credit card used to make the booking upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling.
Please note that Hotel City Garden reserves the right to pre-authorize your card prior to arrival.
When booked 5 rooms or more, it will be considered as a group reservation. In this case the hotel reserves the right to ask a prepayment as a guarantee for the reservation. The prepayment amount is 10% of the total reservation value, acceptable by bank transfer only. Credit card payment is not acceptable for guarantee of reservation. Please note that such reservation will not be confirmed before the hotel receives the prepayment.
A damage deposit of EUR 50 is required on arrival. That's about 55.73USD. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.