Please check the specific room/rate cancellation policy that you are booking, as policies may vary
Please note that child rates are applicable to children 5 years and under, and adult rates are applicable to children 6 years and older. Please contact the property for more details.
Guests with children must inform the property at time of booking. Please specify how many children will be staying with you and their respective ages in the special request box.
Please note, for guests wishing to dine at the on-site restaurant, guests must make a reservation at least 2 days in advance. The restaurant cannot accommodate guests without a reservation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Village Izukogen of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests must check in by 7:00 PM to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.
Children / Extra Beds / Cots
All children are welcome.
There is no capacity for extra beds in the room.