Please check the specific room/rate cancellation policy that you are booking, as policies may vary
Guests who plan to check-in after 24:00 must notify the property directly in advance. Contact details can be found in the booking confirmation email. Reservations for guests who do not arrive by 24:00 and do not notify the property in advance may be treated as a no-show and canceled.
Guests must check out and re-check in each day, even when consecutive nights are booked. Different lockers and capsules will be assigned.
Please inform nine hours Kyoto of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.