Please check the specific room/rate cancellation policy that you are booking, as policies may vary
The apartment descriptions contain details of the nearest Vaporetto water-bus stop, where check-in takes place. Staff will then accompany you to the apartment.
Please let the property know your expected arrival time at least 7 days in advance. Contact details are stated in the booking confirmation. The check-in is arranged by appointment and is subject to confirmation by the property. Late check-in is only possible upon prior confirmation by the property, and comes at a surcharge. The latest check-in hour, even if paying a surcharge, is 23:00.
Please note that it is not possible to leave your luggage in the apartment before check-in or after check-out.
Please note that check-in and key collection take place at: San Silvestro Water Bus Stop, Venice 30121.
Please inform Grand Canal Design Apartments of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.