Please check the specific room/rate cancellation policy that you are booking, as policies may vary
Please note that the hotel has 3 floors and there's no elevator.
Please inform Hotel Helios of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Children / Extra Beds / Cots
All children are welcome.
All children under 3 years stay free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
One older child or adult is charged PLN 60 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.